@misc{Puciato_Daniel_Application,
 author={Puciato, Daniel and Goranczewski, Bolesław},
 copyright={Akademia Wychowania Fizycznego w Poznaniu},
 howpublished={online},
 publisher={Akademia Wychowania Fizycznego w Poznaniu},
 language={eng},
 type={artykuł},
 title={Application of relationship marketing tools by hotel companies},
 keywords={relationship marketing tools, marketing instruments, hotel companies, hotel industry},
}